Monthly Archives: March 2013

Tough Times

Sometimes, a picture truly is worth a thousand words… Advertisements

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Big Data?

There is quite a bit of buzz lately about “Big Data” and what it means to business.  I recently saw an infographic showing how in the past 2 years, more information has been collected and stored than in all prior … Continue reading

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It’s About People

The title is pretty much a self-evident statement, which can be applied almost universally to anything that involves human beings. Humans, after all, are the center of everything they do. This is neither accusatory nor pejorative. It’s simply an observation, … Continue reading

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Life in 360 Degrees

Perspective is everything. Without it, we experience the world in a virtual vacuum.  Our interactions with our friends, family, colleagues and strangers provide us with points of view that we may not have otherwise been exposed.  Often, we view these … Continue reading

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Is The Customer Always Right?

Your answer will greatly depend upon your perspective.  If you work in sales, you will probably have a different view from somebody who works in technical support.  A Call Center Manager and an Accounting Supervisor will most likely provide a … Continue reading

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Personal Exit Interviews

Many companies conduct exit interviews with departing employees to gather information that can be used to cover any gaps being created by the departure or to identify potential problems with other employees.   It’s a valuable tool, when used properly, but … Continue reading

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